Voicestars, Inc.

____________________

 

Negoish:DIRECT

Female Candidate - MBA

Senior Information Executive

[CIO] Chief Information Officer

 

 

OBJECTIVE:

To obtain a CIO management position in a progressive consumer healthcare or consumer

pharmaceutical health related organization.

 

QUALIFICATIONS AND CAPABILITIES:

Divisional CIO - Senior Information Systems Executive

Leadership / IT Strategy / Process & Change Management / Large-Scale Implementations

Results-oriented Information Systems Executive with MBA and over 17 years experience

in the Consumer Packaged Goods and Pharmaceuticals Industries. Extensive Divisional

CIO and Global experience. Expert in Process Re-Engineering and implementing large-scale,

multi-regional ERP systems, Business Intelligence solutions, E-Business and Intranet

solutions, Sales, Marketing, Finance and Supply Chain systems. Outstanding track record

in aligning IT to business strategies and delivering business value via technology and process

integration. History of developing strong alliances with the business, across IT divisions and

within the industry. Demonstrated ability to lead successfully in cross-functional, cross-divisional

and matrix environments.

 

_ IT Strategic Planning

_ IT Leadership / Driving Business Value

_ Large-scale ERP Implementations

_ Mergers, Acquisitions, Divestitures

_ E-Business, Internet, Extranet, Portals

_ Process Re-engineering / Workflow Automation

_ Data Warehousing / Business Intelligence

_ Project Management / SDLC

_ Multi-Region Application Support

_ IT Governance & Portfolio Management

_ Team Development / Coaching

_ Vendor Management, Outsourcing, Off-shoring

 

ENTERPRISE EXPERIENCE:

CONSUMER HEALTH CORPORATION - NJ, USA 2004 - Present

Head of IT - Sales & Marketing Consumer Health, OTC Sept 2006 - Present

Direct report to Global CIO. Provide strategic direction for OTC's Global Market

Research, Marketing, and Sales organizations as well as direction for OTC's Business

Intelligence, E-Business and Workflow initiatives. Responsible for cross-regional

alignment of Sales, Marketing, Business Intelligence and E-Business solutions

spanning strategy to delivery. Leading a number of Process Re-engineering and Business

Intelligence initiatives. Systems include: Business Intelligence (BW 4.6c and 7.0), Sales

Forecasting (SAP's SEM-BPS), Integrated Planning Forecasting(Netweaver), Global

OTC Portal, Brand Websites, Intranets, Knowledge Management, Collaboration Tools,

Work-flow Solutions, Sales STORE (external Portal for Salesforce & Brokers),

Medicaid, Gelco Trade Promotions.

- Developed Sales & Marketing Technology Enablement Vision to drive best in class

capabilities across the Commercial Organization, focusing on how data can be delivered

for Business and Market Intelligence.

- Leading Year-1 Business Intelligence plan focused on improving Daily Sales

Reporting at the Leadership level, delivering functional Key Performance

Indicators and building the Analytical Capabilities of the Organization through delivery of

BW 7.0 and Analytical Training/Change Management Program.

- Automated the Sales & Operations Process and Monthly deck creation - increasing

organizational capacity by 240 days per year.

- Delivered efficiencies to the OTC organization via delivery of a Contract Routing

Workflow, Market Research Approval Workflow, and Capital Appropriations Request

Approval Workflow solutions.

- Reduced risk of recall via implementation of Promotion and Artwork approval

Workflow solutions.

 

Head of IT (Divisional CIO) - Consumer Health, OTC, N.A. May 2004 - Sept 2006

Member of North American Leadership Team; Dual reporting relationship to Global CIO

and General Manager OTC - NA. Provide all aspects of technology leadership, strategy

and direction for Consumer Healthcare one billion dollar OTC North America Business

Unit comprised of 6 sites across Canada, United States and Puerto Rico. Directed staff

of 22 plus consultants across multiple sites, overall budget of $17MM. Responsible for

IT to business alignment, development and implementation of IT strategy, portfolio

management, systems support and CFR Part 11 compliance, hardware/ software

procurement, IT cost center management, and driving business value for: US, Canada,

Puerto Rico. Systems include: Brand Websites, Intranets, Portals, Knowledge Management,

Collaboration Tools,Workflow Solutions, SAP ERP, Supply Chain Systems (WMS &

Shop Floor), EDI, Business Intelligence, Sales Forecasting, Gelco Trade Promotions.

- Successfully turned around SAP ERP (SD, FI, CO, MM, PP, WM) across 6 sites

in North America (US, Canada, Puerto Rico)

- Produced $0.6MM annual savings through outsourcing EDI services.

- Drove business growth via flawless integration of $250MM BMS Consumer

Business into Consumer Healthcare provider OTC.

- Leading Global Product Information Mgt/Data Synch. effort & redesign of data

management processes (savings $1.5MM)

- Improved "Face to Consumer" by launching strategic brand sites providing for

consumer contact, online coupons, online sweepstakes and quick implementation

of other Consumer Web initiative

- Increased sales by $2MM via new Consensus Forecast Process and rollout of

SEM-BPS Sales Forecast

- Reduced annual support cost by $0.2MM by establishing a Regional North

American IT organization.

- Established 5 year strategic plan: Strong focus on Competitive Advantage /

Driving business performance.

- Achieved full IT SOX compliance and CFR Compliance for all GxP relevant

systems.

- Established IT Governance Model and governing bodies for all Systems areas

- Established Best in Class Disaster Recovery Plans and Business Continuity

Plans for the OTC NA Region.

- Successfully prepared for and passed Internal Novartis Group Audits, DRP/BCM

Audit, SAP Internal

Audits, PWC Audit, IT SOX Audit, Global Quality Organization Audit and FDA Audit

 

PFIZER CORPORATION - Morris Plains, NJ, USA 2003 - 2004

Director, Global Business Technology (Divisional CIO) - Asia Pacific Region

Established IT Strategies and provided IT Leadership and Direction for Pfizer's

growing quarter-million dollar Consumer Health Business in the Asia Pacific Region.

- Improved IT service levels while maintaining cost structure by renegotiating and

tightened SLA's from internal service providers to the region.

- Developed ERP strategy for the region, supporting Pfizer's aggressive growth plans

for Asia Pacific

 

Director, Global Business Technology - Consumer Healthcare

Commencing with the Pfizer/Pharmacia acquisition in April 2003, retained to lead

key merger and divestiture related activities.

- Led the successful integration of Pharmacia Consumer Healthcare systems into

Pfizer and the Pharmacia Bulk Chemical Division DW transitions.

- Build critical Rx Selling and Marketing capabilities for Pfizer's Consumer Health

business. Led a 130 person cross-divisional, cross-functional team to implement

required process and systems changes within 5 months.

- Led the divestiture of Pfizer's Adams business to Cadbury and Pfizer's Shave

business to Energizer.

 

PHARMACIA CORPORATION - Bridgewater, NJ, USA 2000 - 2003

Director IT/IS (Divisional CIO) - Consumer Healthcare, N.A.

Provided all aspects of technology leadership, direction and management for Pharmacia's

half-billion dollar Consumer Healthcare division. Responsible for IT strategy, staff,

portfolio management, systems implementation and support, vendor relationships,

hardware/software procurement and management, IT financial management, and overall

user satisfaction for: US, Canada, Headquarter R&D and Global Operations.

Systems include: Consumer Response System, Global & NA Business Intelligence

Systems, E-CRM, Retail Audit, Sales Goals & Incentives, Trade Promotions,

Extranets/Intranets,

B2C Rogaine Online Sales Channel, R&D Time Reporting System.

- Delivered $1MM savings via implementation of Business Intelligence System

providing timely, actionable information. Enabled Consumer Healthcare's attainment

of year-on-year double-digit sales and EBIT growth.

- Enhanced Marketing's effectiveness via delivery of brand extranets, E-CRM

solutions and Online Direct-to-Consumer B2C capabilities.

- Led division-wide Business Planning, Forecasting and Execution process re-

engineering effort delivering best-in-class processes and improvements in

forecast accuracy.

- Built Consumer Contact DW providing for significant opportunities in

cross-marketing products.

- Successfully integrated multiple product acquisitions into Pharmacia's Consumer

Health business and systems.

- Implemented an IT structure and governance model to align IT to the business,

focus on client needs,

and optimize IT management from planning of investments to delivery, support

and TCO of system solutions.

- Developed a 3-year IT strategy and plan with Consumer Healthcare's Operating

Committee providing for the application landscape and information architecture to

support and enable the 3-year business plan.

- Delivered 25% savings in annual support for bulk-chemical division via leveraging

my DataWarehouse Team.

 

MARS INCORPORATED - Mount Olive, NJ, USA 1990-2000

Project Manager 1998-2000

Managed all aspects of a multi-million dollar logistics business process optimization

initiative across all North American businesses. Developed project approach, project

plan, budget, risk plan, quality plan, communications strategy. Staffed project and

managed resources, project scope, budget, timelines, and project status updates to

management. Personally facilitated all Business Process Re-engineering sessions.

_ Delivered cost savings of $14 million in annual transportation costs and inventory

holding costs.

_ Championed project and successfully enlisted multiple business and IT teams

across the company.

Delivered solution on-time and on-budget, directing a project team crossing ten

business functions and four business units.

_ Counseled other business process re-engineering initiatives across the organization

and shared learnings, experiences and successful processes employed.

 

Project Manager 1997-1998

Simultaneously led two multi-million dollar system implementations across all North

American businesses. Implemented PeopleSoft's Receivables and Chicor's Deduction

Management System. Defined project objectives, approach, team structures and work

processes. Performed project planning and management, resource planning and staffing,

business process design, project communications and status reporting,budgets and forecasts,

issues management, risk management, quality management, disaster recovery,

backup/failover, cutover planning.

- Flawlessly implemented two major systems across all North American businesses on

time and on budget.

- Greatly reduced the corporations Y2K risk via timely delivery of Y2K-compliant systems.

- Provided business with a competitive advantage via improved business processes, operational

efficiencies.

- Delivered System on-time, on-budget, directing a staff of 65 resources through all phases

of the project.

- Successfully implemented Mars' first systems using IBM's MQ Series messaging

technology for interfaces.

 

Project Manager 1996-1996

Managed the delivery a multi-million dollar custom developed Financial Information

Decision Support System.. Developed project approach, plan, budget, risk and

communication plan. Managed all aspects of project delivery. Developed systems test

plans and rollout plans for the European initiative-a three-month overseas assignment.

- Improved business results by implementing the North American Financial Information

Decision Support system which provided brand and customer profitability analysis and

global sales forecasting.

- Successfully coordinated efforts across two interdependent cross-functional teams across

three countries resulting in on-time and on-budget delivery. As a result, requested to lead

the France rollout.

- Delivered significant project savings by simultaneously delivering both U.K. and France

implementations.

 

Support Manager 1995-1996

Responsible for systems support activities and user satisfaction of regional financial

systems across all North American businesses, servicing 150 users. Managed service

levels agreements, vendor services, support budgets, upgrades, disaster recovery processes.

Systems supported: GL, AR, Deduction Mgt, Gelco, Payroll & Benefits.

- Delivered twofold improvement in user satisfaction and systems service levels.

- Developed and implemented a high performing team concept later used as a model for

the division.

- Successfully migrated all systems support to an outsource vendor arrangement resulting

in cost savings.

Team Lead / Analyst Positions 1990-1995

 

EDUCATION:

Lehigh University, Bethlehem, PA, USA - 1995 MBA

New York University, New York, NY, USA - 1989

Bachelor of Science - Information Systems and Accounting

3.76 G.P.A (3.97 in IS Major) Graduated Top of Class in IS Department

1988-1989 Founder's day award (Full Scholarship)

 

AFFILIATIONS:

- Healthcare Businesswomen's Association

- National Association of Female Executives

- Society for Information Management (SIM)

- ACNielsen CIO Advisory Board member (past membership)

- Advanced Belt Tae Kwon Do (Certified Coach)

 

CONTACT FOR "FEE PAID" INTERVIEW:

 

Voicestars, Inc.

http://www.Negoish.com

Negoish/Mark Paul

Sales Headhunter

610-966-1984

ceo@negoish.com

"Fee Paid" Negotiable