Voicestars, Inc.
____________________
Negoish:DIRECT
Female Candidate - MBA
Senior Information Executive
[CIO] Chief Information Officer
OBJECTIVE:
To obtain a CIO management position in a progressive consumer healthcare or consumer
pharmaceutical health related organization.
QUALIFICATIONS AND CAPABILITIES:
Divisional CIO - Senior Information Systems Executive
Leadership / IT Strategy / Process & Change Management / Large-Scale Implementations
Results-oriented Information Systems Executive with MBA and over 17 years experience
in the Consumer Packaged Goods and Pharmaceuticals Industries. Extensive Divisional
CIO and Global experience. Expert in Process Re-Engineering and implementing large-scale,
multi-regional ERP systems, Business Intelligence solutions, E-Business and Intranet
solutions, Sales, Marketing, Finance and Supply Chain systems. Outstanding track record
in aligning IT to business strategies and delivering business value via technology and process
integration. History of developing strong alliances with the business, across IT divisions and
within the industry. Demonstrated ability to lead successfully in cross-functional, cross-divisional
and matrix environments.
_ IT Strategic Planning
_ IT Leadership / Driving Business Value
_ Large-scale ERP Implementations
_ Mergers, Acquisitions, Divestitures
_ E-Business, Internet, Extranet, Portals
_ Process Re-engineering / Workflow Automation
_ Data Warehousing / Business Intelligence
_ Project Management / SDLC
_ Multi-Region Application Support
_ IT Governance & Portfolio Management
_ Team Development / Coaching
_ Vendor Management, Outsourcing, Off-shoring
ENTERPRISE EXPERIENCE:
CONSUMER HEALTH CORPORATION - NJ, USA 2004 - Present
Head of IT - Sales & Marketing Consumer Health, OTC Sept 2006 - Present
Direct report to Global CIO. Provide strategic direction for OTC's Global Market
Research, Marketing, and Sales organizations as well as direction for OTC's Business
Intelligence, E-Business and Workflow initiatives. Responsible for cross-regional
alignment of Sales, Marketing, Business Intelligence and E-Business solutions
spanning strategy to delivery. Leading a number of Process Re-engineering and Business
Intelligence initiatives. Systems include: Business Intelligence (BW 4.6c and 7.0), Sales
Forecasting (SAP's SEM-BPS), Integrated Planning Forecasting(Netweaver), Global
OTC Portal, Brand Websites, Intranets, Knowledge Management, Collaboration Tools,
Work-flow Solutions, Sales STORE (external Portal for Salesforce & Brokers),
Medicaid, Gelco Trade Promotions.
- Developed Sales & Marketing Technology Enablement Vision to drive best in class
capabilities across the Commercial Organization, focusing on how data can be delivered
for Business and Market Intelligence.
- Leading Year-1 Business Intelligence plan focused on improving Daily Sales
Reporting at the Leadership level, delivering functional Key Performance
Indicators and building the Analytical Capabilities of the Organization through delivery of
BW 7.0 and Analytical Training/Change Management Program.
- Automated the Sales & Operations Process and Monthly deck creation - increasing
organizational capacity by 240 days per year.
- Delivered efficiencies to the OTC organization via delivery of a Contract Routing
Workflow, Market Research Approval Workflow, and Capital Appropriations Request
Approval Workflow solutions.
- Reduced risk of recall via implementation of Promotion and Artwork approval
Workflow solutions.
Head of IT (Divisional CIO) - Consumer Health, OTC, N.A. May 2004 - Sept 2006
Member of North American Leadership Team; Dual reporting relationship to Global CIO
and General Manager OTC - NA. Provide all aspects of technology leadership, strategy
and direction for Consumer Healthcare one billion dollar OTC North America Business
Unit comprised of 6 sites across Canada, United States and Puerto Rico. Directed staff
of 22 plus consultants across multiple sites, overall budget of $17MM. Responsible for
IT to business alignment, development and implementation of IT strategy, portfolio
management, systems support and CFR Part 11 compliance, hardware/ software
procurement, IT cost center management, and driving business value for: US, Canada,
Puerto Rico. Systems include: Brand Websites, Intranets, Portals, Knowledge Management,
Collaboration Tools,Workflow Solutions, SAP ERP, Supply Chain Systems (WMS &
Shop Floor), EDI, Business Intelligence, Sales Forecasting, Gelco Trade Promotions.
- Successfully turned around SAP ERP (SD, FI, CO, MM, PP, WM) across 6 sites
in North America (US, Canada, Puerto Rico)
- Produced $0.6MM annual savings through outsourcing EDI services.
- Drove business growth via flawless integration of $250MM BMS Consumer
Business into Consumer Healthcare provider OTC.
- Leading Global Product Information Mgt/Data Synch. effort & redesign of data
management processes (savings $1.5MM)
- Improved "Face to Consumer" by launching strategic brand sites providing for
consumer contact, online coupons, online sweepstakes and quick implementation
of other Consumer Web initiative
- Increased sales by $2MM via new Consensus Forecast Process and rollout of
SEM-BPS Sales Forecast
- Reduced annual support cost by $0.2MM by establishing a Regional North
American IT organization.
- Established 5 year strategic plan: Strong focus on Competitive Advantage /
Driving business performance.
- Achieved full IT SOX compliance and CFR Compliance for all GxP relevant
systems.
- Established IT Governance Model and governing bodies for all Systems areas
- Established Best in Class Disaster Recovery Plans and Business Continuity
Plans for the OTC NA Region.
- Successfully prepared for and passed Internal Novartis Group Audits, DRP/BCM
Audit, SAP Internal
Audits, PWC Audit, IT SOX Audit, Global Quality Organization Audit and FDA Audit
PFIZER CORPORATION - Morris Plains, NJ, USA 2003 - 2004
Director, Global Business Technology (Divisional CIO) - Asia Pacific Region
Established IT Strategies and provided IT Leadership and Direction for Pfizer's
growing quarter-million dollar Consumer Health Business in the Asia Pacific Region.
- Improved IT service levels while maintaining cost structure by renegotiating and
tightened SLA's from internal service providers to the region.
- Developed ERP strategy for the region, supporting Pfizer's aggressive growth plans
for Asia Pacific
Director, Global Business Technology - Consumer Healthcare
Commencing with the Pfizer/Pharmacia acquisition in April 2003, retained to lead
key merger and divestiture related activities.
- Led the successful integration of Pharmacia Consumer Healthcare systems into
Pfizer and the Pharmacia Bulk Chemical Division DW transitions.
- Build critical Rx Selling and Marketing capabilities for Pfizer's Consumer Health
business. Led a 130 person cross-divisional, cross-functional team to implement
required process and systems changes within 5 months.
- Led the divestiture of Pfizer's Adams business to Cadbury and Pfizer's Shave
business to Energizer.
PHARMACIA CORPORATION - Bridgewater, NJ, USA 2000 - 2003
Director IT/IS (Divisional CIO) - Consumer Healthcare, N.A.
Provided all aspects of technology leadership, direction and management for Pharmacia's
half-billion dollar Consumer Healthcare division. Responsible for IT strategy, staff,
portfolio management, systems implementation and support, vendor relationships,
hardware/software procurement and management, IT financial management, and overall
user satisfaction for: US, Canada, Headquarter R&D and Global Operations.
Systems include: Consumer Response System, Global & NA Business Intelligence
Systems, E-CRM, Retail Audit, Sales Goals & Incentives, Trade Promotions,
Extranets/Intranets,
B2C Rogaine Online Sales Channel, R&D Time Reporting System.
- Delivered $1MM savings via implementation of Business Intelligence System
providing timely, actionable information. Enabled Consumer Healthcare's attainment
of year-on-year double-digit sales and EBIT growth.
- Enhanced Marketing's effectiveness via delivery of brand extranets, E-CRM
solutions and Online Direct-to-Consumer B2C capabilities.
- Led division-wide Business Planning, Forecasting and Execution process re-
engineering effort delivering best-in-class processes and improvements in
forecast accuracy.
- Built Consumer Contact DW providing for significant opportunities in
cross-marketing products.
- Successfully integrated multiple product acquisitions into Pharmacia's Consumer
Health business and systems.
- Implemented an IT structure and governance model to align IT to the business,
focus on client needs,
and optimize IT management from planning of investments to delivery, support
and TCO of system solutions.
- Developed a 3-year IT strategy and plan with Consumer Healthcare's Operating
Committee providing for the application landscape and information architecture to
support and enable the 3-year business plan.
- Delivered 25% savings in annual support for bulk-chemical division via leveraging
my DataWarehouse Team.
MARS INCORPORATED - Mount Olive, NJ, USA 1990-2000
Project Manager 1998-2000
Managed all aspects of a multi-million dollar logistics business process optimization
initiative across all North American businesses. Developed project approach, project
plan, budget, risk plan, quality plan, communications strategy. Staffed project and
managed resources, project scope, budget, timelines, and project status updates to
management. Personally facilitated all Business Process Re-engineering sessions.
_ Delivered cost savings of $14 million in annual transportation costs and inventory
holding costs.
_ Championed project and successfully enlisted multiple business and IT teams
across the company.
Delivered solution on-time and on-budget, directing a project team crossing ten
business functions and four business units.
_ Counseled other business process re-engineering initiatives across the organization
and shared learnings, experiences and successful processes employed.
Project Manager 1997-1998
Simultaneously led two multi-million dollar system implementations across all North
American businesses. Implemented PeopleSoft's Receivables and Chicor's Deduction
Management System. Defined project objectives, approach, team structures and work
processes. Performed project planning and management, resource planning and staffing,
business process design, project communications and status reporting,budgets and forecasts,
issues management, risk management, quality management, disaster recovery,
backup/failover, cutover planning.
- Flawlessly implemented two major systems across all North American businesses on
time and on budget.
- Greatly reduced the corporations Y2K risk via timely delivery of Y2K-compliant systems.
- Provided business with a competitive advantage via improved business processes, operational
efficiencies.
- Delivered System on-time, on-budget, directing a staff of 65 resources through all phases
of the project.
- Successfully implemented Mars' first systems using IBM's MQ Series messaging
technology for interfaces.
Project Manager 1996-1996
Managed the delivery a multi-million dollar custom developed Financial Information
Decision Support System.. Developed project approach, plan, budget, risk and
communication plan. Managed all aspects of project delivery. Developed systems test
plans and rollout plans for the European initiative-a three-month overseas assignment.
- Improved business results by implementing the North American Financial Information
Decision Support system which provided brand and customer profitability analysis and
global sales forecasting.
- Successfully coordinated efforts across two interdependent cross-functional teams across
three countries resulting in on-time and on-budget delivery. As a result, requested to lead
the France rollout.
- Delivered significant project savings by simultaneously delivering both U.K. and France
implementations.
Support Manager 1995-1996
Responsible for systems support activities and user satisfaction of regional financial
systems across all North American businesses, servicing 150 users. Managed service
levels agreements, vendor services, support budgets, upgrades, disaster recovery processes.
Systems supported: GL, AR, Deduction Mgt, Gelco, Payroll & Benefits.
- Delivered twofold improvement in user satisfaction and systems service levels.
- Developed and implemented a high performing team concept later used as a model for
the division.
- Successfully migrated all systems support to an outsource vendor arrangement resulting
in cost savings.
Team Lead / Analyst Positions 1990-1995
EDUCATION:
Lehigh University, Bethlehem, PA, USA - 1995 MBA
New York University, New York, NY, USA - 1989
Bachelor of Science - Information Systems and Accounting
3.76 G.P.A (3.97 in IS Major) Graduated Top of Class in IS Department
1988-1989 Founder's day award (Full Scholarship)
AFFILIATIONS:
- Healthcare Businesswomen's Association
- National Association of Female Executives
- Society for Information Management (SIM)
- ACNielsen CIO Advisory Board member (past membership)
- Advanced Belt Tae Kwon Do (Certified Coach)
CONTACT FOR "FEE PAID" INTERVIEW:
Voicestars, Inc.
http://www.Negoish.com
Negoish/Mark Paul
Sales Headhunter
610-966-1984
ceo@negoish.com
"Fee Paid" Negotiable